Privacy policy

Last updated: [DATE OF PUBLICATION]

This policy explains what information Roseapp collects when you visit this website, why, and the choices you have. Roseapp is an online education platform based at KINFRA Technopark, Kakkanchery, Kerala, India. For any privacy question or request, write to info@roseapp.in.

Information you give us

If you fill in the enquiry form, we collect the parent's name, a WhatsApp or phone number, the child's class and the course you are interested in. We use these only to contact you about Roseapp classes and fees. We do not sell this information.

If you message us on WhatsApp, that conversation happens in WhatsApp. This website does not read or store your WhatsApp messages.

Information collected automatically

Roseapp's own visit statistics. To count visits and see which buttons and campaigns bring enquiries, our server records each page view and button click with: the page, the button and section clicked, the campaign link you arrived from (for example a utm_campaign tag), the referring website, device type (mobile, tablet or desktop), country, and the time. We do not store your IP address. To count unique visitors without cookies, we combine your IP address and browser details with a random value that changes every day and keep only the scrambled result, which cannot be turned back into your IP address and cannot be linked across days.

If you allow analytics cookies, we also keep a random visitor number in your browser so we can tell a returning visitor from a new one.

Google Analytics (only if you allow "Analytics"). Google Analytics uses cookies to measure how visitors use the page. Advertising features are switched off.

Meta Pixel (only if you allow "Marketing"). The Meta Pixel helps us measure whether our Facebook and Instagram ads lead to enquiries. If you allow it, our server may also send Meta the same events (for example "Contact" when you tap a WhatsApp button, or "Lead" when you send the enquiry form) with your IP address and browser details so Meta can match them to an ad. We never send your name or phone number to Meta.

Your choices

Analytics and marketing cookies are off until you allow them. You can change your choice at any time from Cookie settings.

Who processes the information

This website is hosted on Cloudflare, which also stores our visit statistics and enquiries. Google and Meta receive information only if you allow their cookies, under their own privacy policies.

How long we keep it

Enquiries are kept for [RETENTION PERIOD FOR ENQUIRIES]. Visit statistics are kept for [RETENTION PERIOD FOR VISIT STATISTICS].

Your rights

You can ask us to see, correct or delete the personal information we hold about you, or withdraw your consent to be contacted, by writing to info@roseapp.in.

Changes to this policy

If we change this policy, we will update the date at the top of this page.